I remember in 2001 the much talk
about smart houses, smart fridges, microwaves and even a smart CD player that
plays your favorite song every time you come home from work. These devices,
where in existence, but not yet in the market.
Today, there are a billion smart phones and tablets added to the list of
smart objects and available in almost every electronic store. Also Google and
Apple are the leading IT companies.
In 10 years’ time, we will have
more computers connected to the internet; the internet will be much bigger than
it is now. The number of smart objects connected to the internet would exceed
the number of people on the planet 10 years ago. It is predicted that by 2020,
there would be 50 billion devices connected to the internet.
“What you will see is faster
processing of customer service and real-time adaptive learning said Victor
Newman.
It is also believed that customer
service would be excellent; no poor customer service is accepted any longer as
more people would need faster answers and quick turnaround time. Organizations
will turn to IT to improve their service in real time.
People will no longer go to classrooms to learn as almost all
information that they need are already online. Students will prefer to enroll
for online programs either diploma, certificate degree or master.
Student these days. We will also see roles like online admissions
officer, e-learning tutor, e-learning Technical support officer and developers.
Two decades ago words like face-booking, tweet, google, skype, blogs,
cyber bulling, online shopping, and digital marketing did not exist, now they
are often used amongst knowledgeable users. More words in the future will be
coined out of future technologies.
The innovation cycle will get faster. For a lot of the techniques that
people have used to slow down innovation down, the breaks will come off,” he
said “We will have an explosion of creativity.”
IT professionals that do not deliver will be out of work very quickly,
Newman said .
“There’s a general anxiety that
has settled over much of the IT profession in recent years. It’s a stark
contrast to the situation just over a decade age. At the end of 1990s, IT pros
were the belle and ball. The IT labor shortage regularly made headlines and IT
pros were able to command excellent salaries by getting training and
certification, job hopping and in many cases, being the only qualified
candidate for a key position in a thinly-stretched job market. At the time, IT was
held up as one of the professions of the future, where more and more of the
best jobs would be migrating as computer-automated processes replaced manual
ones. Unfortunately, that idea of the future has disappeared, or at least
morphed into something much different”
Now, the glory days are over
because most companies no longer rely on IT to solve their problems, IT
professionals sometimes engaged in wasteful projects that yield no returns and
a complete waste of time. During the 1990s a lot of companies invested in IT,
some with good results but some companies over invested not giving the desired
result. More and more of traditional software has moved to the web, or at least
to internal servers and served through a web browser. Most solutions to your problems are now
online. If a person is smart enough to get the right software, it could be the
answer to your problem said Janson Hiner.
Janson Hiner believes that in the future many companies
will see no need to hire IT professionals or just hire a few IT professionals
instead they would prefer three types of
professionals which are software developers, consultants and project managers. He is of the opinion that
IT professionals are expensive and because of they are very knowledgeable they
become experts at saying no, thus hindering progress.
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